Return and Refund Policy - HauntingHealthyHabits.com

Last Updated: December 3, 2024

HauntingHealthyHabits.com ("Website") is owned and operated by Imardave Trades & Consulting Inc. ("Company", "we", "us", or "our"). This Return and Refund Policy outlines our terms regarding refunds and returns for digital products and digital presales. By purchasing from HauntingHealthyHabits.com, you agree to the terms set forth in this policy.

Digital Products

Refunds

All sales of digital products, such as eBooks, guides, and downloadable content, are final and non-refundable. Since digital products are immediately accessible upon purchase, we cannot offer refunds or exchanges except under special circumstances, as detailed below.

Exceptional Cases

Refunds may be considered under the following circumstances:

1. Technical Issues: If you experience technical difficulties accessing or downloading the purchased content, you must contact us within 48 hours of purchase at support@hauntinghealthyhabits.com. We will make reasonable efforts to assist you in accessing the content. If the issue remains unresolved, we may consider offering a refund.

2. Duplicate Purchase: If you accidentally made a duplicate purchase of the same digital product, please contact us within 48 hours. We will verify and process a refund for the duplicate transaction.

3. Incorrect Product Delivery: If you received the wrong digital product due to an error on our part, please notify us within 48 hours of purchase. We will correct the issue by providing the correct product or, if unavailable, issuing a refund.

Digital Presales

Presale Purchase Terms

For digital presales (products that are not yet released but are available for pre-order):

1. Refund Eligibility: You may cancel your presale order anytime before the product is officially released. Upon cancellation, you will receive a full refund of the purchase price.

2. Cancellation Process: To cancel a presale order, please email support@hauntinghealthyhabits.com with your order details, including the order number and product name. Refund requests must be submitted before the official release date.

3. Refund Timeline: Refunds for canceled presale orders will be processed within 5-7 business days. The time for funds to be credited to your account may vary depending on your financial institution.

Printed Books

Printed books purchased through third-party platforms, such as Amazon, Barnes & Noble, or other distributors partnered with HauntingHealthyHabits.com, are subject to the return and refund policies of those respective platforms. Please refer to the policies of the retailer from which you made your purchase.

Jurisdiction-Specific Consumer Rights

This Return and Refund Policy is intended to comply with global consumer protection laws. Where applicable, consumers are entitled to refunds in accordance with local consumer protection laws. This policy does not override or limit any statutory rights you may have under these laws.

Refund Currency and Payment Method

Refunds will be issued in the same currency and to the same payment method originally used for the transaction, wherever possible. If the original payment method is no longer available, we will work with you to determine an appropriate alternative.

Data Collection During Refunds

During the refund process, we may collect additional information to verify your identity and process your request. This may include your name, contact information, transaction ID, and details about the product purchased. Any information collected for this purpose will be handled in accordance with our Privacy Policy and retained only as long as necessary to fulfill legal and administrative requirements.

Customer Satisfaction Assurance

If you are not satisfied with your digital product within 48 hours of purchase, please contact our support team at support@hauntinghealthyhabits.com. We will review your request and, at our discretion, may offer alternative resolutions, such as providing a replacement product or issuing store credit.

Physical Returns Are Not Applicable, As All Products Offered On This Website Are Digital.

As all products offered on HauntingHealthyHabits.com are digital, we do not accept physical returns. For printed books, please follow the return instructions provided by the respective third-party retailer where your purchase was made (e.g., Amazon, Barnes & Noble).

How to Request a Refund

If you believe you are eligible for a refund based on the conditions outlined above, please contact us at:

• Email: support@hauntinghealthyhabits.com

• Information Required: Provide your order number, purchase details, and a brief description of the issue you are experiencing.

We will review your request and respond within 3-5 business days with a resolution or additional questions if necessary.

No Refunds for Change of Mind

Please note that we do not offer refunds for digital products if you change your mind after purchase. We encourage you to review all product details carefully before making a purchase to ensure it meets your needs.

Contact Information

For further questions or inquiries regarding this Return and Refund Policy, please contact us at:

• Email: support@hauntinghealthyhabits.com

We are committed to providing quality products and services to support your wellness journey. If you have any issues or concerns, please reach out, and we will do our best to assist you.